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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Arian Emam

June 11, 2025

5  out of  5
rating by Arian Emam
"Moving to Naples and Called the office to get renter's insurance and auto insurance situated. Cameron was amazing and took care of me efficiently!"
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N M

June 11, 2025

5  out of  5
rating by N M
"I had a great experience with Terri who reviewed our auto policies and quotes for Homeowners Insurance. She really helped in assessing what we wanted to ensure it matched our wants and needs for appropriate coverage levels. We definitely felt she guided us through the details vs just selling us policies that didn't meet our needs. It's reassuring to know that such knowledgeable representatives are available. Makes all the difference. Molina"
We responded:
"Our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you - Brian"
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Janette Peterson

June 11, 2025

5  out of  5
rating by Janette Peterson
"Agent Frida Vlachos was AMAZING!! She was able to provide the help that we needed in a timely fashion, was cordial, kind, attentive, friendly, and made me feel like a valued client. I would recommend Frida Vlachos from State Farm to anyone who is looking for extraordinary customer service!!"
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James Cogan Jr.

June 7, 2025

5  out of  5
rating by James Cogan Jr.
"Terie Hawes of the airport pulling rd location reviewed our home owners policy and our automobile policy. She spent 1.5 hrs going over everything and was very thorough. My wife and I took three cars and went to Allstate and the kids stayed on our State Farm policy. We felt they were not in line with going rates. Now that we have been gone a year it does appear State farm has finally reduced their rates to a more reasonable cost. My wife and I had no tickets, no DUI's or accidents. I believe in the near future will return and give all our business back to them as long as the rates stay reasonable. Shop around. State farm is a very reputable company and in Fl. usually has some of the best rates."
We responded:
"Thank you so much for your kind review, James! I appreciate it. My team and I will always be here for you in your time of need! - Brian"
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John Cuff

June 5, 2025

5  out of  5
rating by John Cuff
"Just spoke with William Rice and he was very helpful and professional going over my polices. It was a pleasure dealing with William and he answered all my concerns and questions."
We responded:
"It is always our mission to provide you with excellent customer care, John. We appreciate your time and business more than you know! Thank you! - Brian"
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Carol Carlson

June 4, 2025

5  out of  5
rating by Carol Carlson
"Cameron clearly explained my current insurance coverage as well as offered savings to my policy due to my infrequent usage and accumulated mileage. He is very knowledgeable of other insurance type coverages and offered to assist with any changes I am considering. It was a pleasure discussing my insurance needs with Cameron and grateful for his advocacy."
We responded:
"Your experience with our team is exactly what we strive for, Carol. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Brian"
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Steven Renner

June 3, 2025

5  out of  5
rating by Steven Renner
"OMG!! I have been touched by an Angel!! Seriously, I have been helped by Manetta @ State Farm so many times in the years that I have been insured with them. She has not only helped me save on my premiums, but has explained coverage in a manner that is easily understood. I am so grateful for the time she has taken to work with me. Thank you State Farm & thank you, Manetta!!"
We responded:
"Our wish is that we always provide you with an excellent customer service experience, Steven. We could not be more happy to see such kind feedback! Thank you - Brian"
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Clayton Coleman

June 3, 2025

5  out of  5
rating by Clayton Coleman
"Manetta was very helpful and professional on the phone when she reached out to inform me State Farm offered some educational information to better understand my account and what I’m paying for. She was very knowledgeable. Thanks again Manetta!!!"
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency, Clayton! We appreciate you. - Brian"
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Timothy Moody

June 2, 2025

5  out of  5
rating by Timothy Moody
"I have been with all the big guys who shall not be named…. This agency is by far the best! When buying a new luxury car I called the dealership to ask who I could get to insure it, I was given William Rice’s name, not only did I insure the car, I moved all of our insurance to him, home, cars, kids cars, and my umbrella! His customer service is outstanding, and he thinks out of the box! The absolute BEST! Thanks William for all you have done! Tim"
We responded:
"Thank you so much for your kind words about my team and I, Timothy. We are honored to be able to assist you with your insurance needs! - Brian"
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Tyler Speirs

June 2, 2025

5  out of  5
rating by Tyler Speirs
"Great experience with Cameron Kettman. He was very responsive and gave me several options based on what I was looking for, and advised accordingly but I never felt pressured to go one way or the other. Overall very smooth from start to finish. Thanks Cam!"
We responded:
"Thank you for taking a moment to express your satisfaction with our office, Tyler! My team and I will always work hard for your business each day! - Brian"
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Dede

May 31, 2025

5  out of  5
rating by Dede
"Cameron kettman was very helpful and kind, he was genuinely a pleasure to work with. I would recommend him to anyone"
We responded:
"Our goal will always be to leave you with a satisfying experience, Dede! Thank you for taking the time to share this! - Brian"
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Sergio Allegretti

May 29, 2025

1  out of  5
rating by Sergio Allegretti
"They are taking payments of $1311.51 and not giving me credit on my statement. They said the computer lost my multi car discount and charged me an extra $422.00. They owe me a refund of $1733.51 and are basically talking in circles. BEWARE"
We responded:
"Sergio, thanks for your feedback, and I’m sorry for the frustration. When we spoke on 5/29, we noticed an address issue and that your multi-car discount had been removed in error. Both issues have been corrected and reinstated the discount effective the original removal date. The adjustment is currently being processed. If you have any further questions, please feel free to call the office—we appreciate your business and the chance to make this right. - Brian"
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Christian Zuluaga

May 28, 2025

5  out of  5
rating by Christian Zuluaga
"I had an outstanding experience working with Lindsay Destine. From our very first conversation, they were knowledgeable, patient, and genuinely committed to finding the best coverage for my needs. They took the time to explain all my options in clear, simple terms and made the entire process incredibly smooth and stress free. If you’re looking for someone you can trust with your insurance needs, I highly recommend Lindsay. You’ll be in excellent hands!"
We responded:
"Thank you for providing us with a great rating, Christian! I’m happy your insurance experience was so positive. We appreciate your support! - Brian"
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Denis Khidesheli

May 27, 2025

5  out of  5
rating by Denis Khidesheli
"Absolutely Outstanding Service! I recently worked with Terie Hawes to insure my vehicle, and I couldn’t be happier with the experience. From the very beginning, Terie was incredibly professional, knowledgeable, and attentive. She took the time to explain all of my options clearly, answered every question I had with patience, and helped me find the best coverage at a very reasonable price. What truly sets Terie apart is her genuine care for her clients. She made the entire process smooth and stress-free, and I felt confident and well-informed every step of the way. It’s rare to find someone who combines expertise with such warmth and dedication. I highly recommend Terie Hawes to anyone looking for insurance services — she goes above and beyond and truly has your best interest at heart. Thank you, Terie, for your outstanding work!"
We responded:
"Denis, Thank you for the amazing review! We’re so glad Terie’s professionalism, knowledge, and genuine care made your insurance experience smooth and stress-free. She truly goes above and beyond for her clients, and your recommendation means a lot. We’ll be sure to share your kind words with her! - Brian"
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Jim Manning

May 23, 2025

5  out of  5
rating by Jim Manning
"Worked with Manetta at Brian Glareser Insurance Agency and was extremely pleased with the service. She was very friendly, helpful and accommodating as well. She took care of what I needed to resolve very quickly. Couldn’t be more satisfied and would give her ten stars if so allowed."
We responded:
"Jim, Thank you for the fantastic review! We’re thrilled to hear Manetta provided friendly, helpful, and speedy service. Ten stars sounds perfect—we’ll be sure to pass along your kind words! - Brian"
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Juana Ibarra

May 20, 2025

5  out of  5
rating by Juana Ibarra
"Good morning, I am glad to state that Melissa Rodriguez was very helpful with updating my card on file for my payment. She explained there was an issue when she attempted to do it on Monday. She followed up with me today. She is very professional and polite person.Thank you Melissa for your assistance. I greatly appreciate it."
We responded:
"This made my day, Juana! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Brian"
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Bruce Boles

May 15, 2025

5  out of  5
rating by Bruce Boles
"Updated my condo and car insurance info today with William Rice of Brian Glaser State Farm in Naples, Florida. We've been customers for the past twenty years and they have always had our backs and been a pleasure to work alongside. Highly recommended."
We responded:
"Thank you for taking a moment to express your satisfaction with our office, Bruce! My team and I will always work hard for your business each day! - Brian"
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Cameron Ferazzi

May 15, 2025

5  out of  5
rating by Cameron Ferazzi
"Always on point and always willing to answer any questions I have. Their staff is top notch"
We responded:
"It is always our mission to provide you with excellent customer care, Cameron. We appreciate your time and business more than you know! Thank you! - Brian"
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Joan Verardo

May 7, 2025

5  out of  5
rating by Joan Verardo
"I want to commend the service I received from the State Farm Insurance team at Brian Glazer’s office in Naples. In particular, Freida Vlachos was extremely helpful in assisting me with submitting the necessary documents to my car loan provider. Each request from the loan company was handled by Freida with both expediency and professionalism. She was very considerate of my concerns and helped ease some of the stress in complying with the issues. I would recommend the office to anyone looking for an insurance company that provides friendly and knowledgeable services. They showed that they are very willing to assist their customers even after their premiums have been paid."
We responded:
"Joan, thank you for choosing our team to support your insurance needs! We’re thrilled you had a positive experience with our team. - Brian"
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David Chervenick

May 6, 2025

5  out of  5
rating by David Chervenick
"Brian Glaeser’s State Farm office in Naples is first rate. I dealt with Frida, she was very helpful and made the process of adding a car to my policy very fast and easy."
We responded:
"David, thank you for being a wonderful customer to this entire team. We look forward to working with you and exceeding your expectations of any customer experience that you have. - Brian"
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Terrilyn VanGorder

May 2, 2025

5  out of  5
rating by Terrilyn VanGorder
"Excellent service as always."
We responded:
"Thanks for the 5 stars, Terrilyn! We look forward to seeing you again soon. - Brian"
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Alexandra DiCicco

May 2, 2025

5  out of  5
rating by Alexandra DiCicco
"I had such a great experience working with Terie Hawes at State Farm! She made the insurance process for my Tesla incredibly simple and stress-free. I truly appreciated her patience in walking me through all my options and helping me find a policy that was both comprehensive and comparable to other quotes I had received. Her responsiveness and clarity made all the difference. Thank you, Terie, for making everything so easy and for your excellent service!"
We responded:
"My team and I are grateful for the opportunity to serve you each day, Alexandra. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Brian"
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John O'Brien

April 30, 2025

5  out of  5
rating by John O'Brien
"Always Prompt and efficient"
We responded:
"Thanks so much for the great rating, John! We're glad you had a positive experience. - Brian"
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Greta Peeke

April 28, 2025

5  out of  5
rating by Greta Peeke
"William was very helpful, knowledgeable, friendly and efficient. He was able to take care of all my insurance issues in one call. Thank you for all your help William"
We responded:
"Thank you for sharing your experience, Greta! We're so happy to hear that William was able to help you with efficiency, knowledge, and kindness. We truly appreciate you and will be sure to share your thanks with him! - Brian "
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Cheryl Johnson

April 23, 2025

5  out of  5
rating by Cheryl Johnson
"Lindsay is totally professional, courteous and knowledgeable. She is the best agent I have ever come across. Excellent customer service practices."
We responded:
"Cheryl, we're happy to hear that Lindsay provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. - Brian "