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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pat Jamison

March 23, 2026

5  out of  5
rating by Pat Jamison
"Frida was very kind, courteous, and pleasant to talk to on the phone today. She answered all my questions and handled my request promptly. You have a great employee in Frida. Thank you. Leonard Jamison"
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Todd Traylor

March 19, 2026

5  out of  5
rating by Todd Traylor
"Cameron Ketmann was very helpful to me in giving as assessment on auto, homeowners and umbrella. His recommendations saved me a handsome amount. I also better understand my coverages. Cameron is my new insurance agent. Highest accolades."
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Robert Oldfield

March 19, 2026

5  out of  5
rating by Robert Oldfield
"Since relocating to Florida, I have had great experiences with the Brian Glaeser State Farm Agency in Naples. Truly a professional organization with highly skilled and helpful representatives. I was impressed most recently with Frida Vlachos! Super nice person and she is extremely supportive! Frida solved a number of thorny issues for me, and made sure my account was in good order with the SF Home Office. Thank You!"
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Mario Asturi

March 16, 2026

5  out of  5
rating by Mario Asturi
"FRIDA is always so helpful thank you for making it easy."
We responded:
"Thank you for the kind review, Mario! - Brian"
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Joyce Thompson-Hovey

March 12, 2026

5  out of  5
rating by Joyce Thompson-Hovey
"William Rice was fantastic. He pointed out things ,explained anything i had questiond on and gave me grear advice."
We responded:
"Thank you for the great review! We’re so glad William was able to answer your questions and provide helpful advice. We truly appreciate your support, Joyce! - Brian "
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Barry Nikodem

March 12, 2026

5  out of  5
rating by Barry Nikodem
"Our Homeowners and Auto insurance was coming up for renewal so my wife and I decided to shop around for coverage elsewhere. We called the office of State Farm agent Brian Glaesar and are glad we did. We had the pleasure of working with one of the agencies representatives Lehton. He was very informative, knowledgeable and helpful as he quoted us both auto and homeowner policies. His attention to detail and follow up with us exceeded our expectations. We are so thankful for the outstanding customer service experience he delivered and would highly recommend this agency for your insurance needs."
We responded:
"Thank you for the wonderful review! We’re so glad Lehton was able to help you with your auto and homeowners coverage and provide such a great experience. We truly appreciate your recommendation and are happy to have you with our agency, Barry! - Brian "
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Sergio Ghiran

March 11, 2026

5  out of  5
rating by Sergio Ghiran
"Terie Lynne Hawes is a godsend for the everyday customer who has difficulty navigating the auto claims department. She provided a close level of personalized customer service that made me feel like a family member rather than a number. Thank you again for all your help. I simply can't say enough positive things about her."
We responded:
"Thank you for the wonderful review! We’re so glad Terie was able to provide the support and personalized service you needed during the claims process. We truly appreciate your kind words and will be sure to share them with her, Sergio! - Brian "
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Geo

February 26, 2026

5  out of  5
rating by Geo
"Brian Glaeser Insurance is THE BEST, and Donna Engel is fantastic too! I do not know or care if there are less expensive policies with other companies (been there, done that) - all that matters is responsiveness and service, for which Brian's organization excels! Thank you Brian, and thank you Donna!"
We responded:
"Geo, thank you so much for your kind word. This means more to us than you know! We appreciate it. - Brian"
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Marc Posner

February 21, 2026

5  out of  5
rating by Marc Posner
"Lindsey did an excellent job in helping me change cars for my auto insurance. Very kind, efficient and patient."
We responded:
"Marc, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Brian"
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Egla Musta

February 17, 2026

5  out of  5
rating by Egla Musta
"Frida Vlachos ⭐️⭐️⭐️⭐️⭐️ You help me a lot to find the best place for my car insurance i have good experience with StateFarm Thank you ☺️"
We responded:
"Egla, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Brian"
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Mazen Ghalayini

February 11, 2026

5  out of  5
rating by Mazen Ghalayini
"I have been working with the Glaeser State Farm office for several years and have been very happy with the service. In particular, Lindsay is very responsive and helpful. Thank you."
We responded:
"Mazen, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Brian"
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Laurie H

February 11, 2026

5  out of  5
rating by Laurie H
"I highly recommend Cameron K. We reached out to State Farm when out insurance needs changed and he was knowledgeable, professional, kind, patient and always followed up with us as we were changing our auto, home and flood insurance policies."
We responded:
"Laurie, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Brian"
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Rich Sanfillipo

February 11, 2026

5  out of  5
rating by Rich Sanfillipo
"Efficient. Knowledgeable. Had answers to all of my questions. Good work."
We responded:
"Rich, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Brian"
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Kevin Farrell

February 11, 2026

5  out of  5
rating by Kevin Farrell
"I had a great interaction with a wonderful representative, Manetta, from my State Farm agent, Brian Glaeser. I have been a very satisfied cutomer for over six years. If you need insurance in Naples, go to Brian Glaeser and ask for Manetta to help you get set up."
We responded:
"Kevin, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Brian"
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Jeff Strang

February 10, 2026

5  out of  5
rating by Jeff Strang
"This is my February 2026 update. I continue to be super happy with the Brian Glaeser agency. Ill say it again...simply outstanding! Recently Manetta contacted me about some very important changes regarding my auto policies. The information was priceless, and helped me make some important strategic decisions about my policies. Without Manetta's guidance, I would have been unaware of the changes and would have made policy change mistakes. This is why I have stayed with this office for over 10 years. Excellent customer service and guidance. Not to mention always very competitive rates. Call Manetta at the Brian Glaeser State Farm agency for help with your insurance needs. You will be happy. Jeff 2024 I'm back with another review! All I can say is that this office is outstanding, and Donna Engel, our agent, is simply...GREAT. Recently I had several iterations of trying to buy a new vehicle, and transferring my existing policy to the new vehicle. Donna was really incredible...and patient. She took care of everything and even handled a call late on a Friday when the car dealership needed more (mostly useless) information. We would not have been able to drive the new car home the same day if not for Donna's efforts. I've been with State Farm for decades, and this office and Donna are the best experience I've ever had, and are the reasons I stay with State Farm. Simply GREAT GREAT GREAT customer support! jeff Well this is a year later, and I decided to give this office another review. We continue to be extremely happy with Brian Glaeser State Farm. We still give them 10 stars out of 5. Donna Engle, our agent for a couple of years now, is the best agent we have ever had (and we have had a lot of agents over the years...). She responds immediately to all of our inquiries, and she has never failed to offer us the most competitive cost on our policies. We could not ask for a better agent and insurance office. Donna is the best, and this office is the best. (Brian, don't ever let Donna leave!!) (last year's review below....) Brian Glaeser State Farm is an awesome office to work with. I have several policies with them. For starters, State Farm is always competitive price wise. Secondly, I mostly work with Donna at this office and she is excellent. She is extremely responsive, informative and helpful. And if by chance she is out, the other staff steps up and always provides great service to us. HIGHLY RECOMMEND. jeff"
We responded:
"Jeff, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Brian"
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Kevin Bugbee

February 9, 2026

3  out of  5
rating by Kevin Bugbee
"Had the pleasure of working with Diana McKenna. Very professional and accommodating to my schedule and personal agenda. I would recommend this office through Diana anytime…."
We responded:
"Kevin, thank you for the great review! We’re so glad Diana was able to provide professional service while accommodating your schedule. We truly appreciate your recommendation! - Brian"
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Charles Graham

February 6, 2026

5  out of  5
rating by Charles Graham
"I called State Farm today to make changes to my policy , I spoke to Frida who was outstanding , She was very polite and very knowledgeable and helped me with all my needs . Customer service is not good these days, but it’s nice to come across a person like Frida who provided excellent customer service somethere that’s rare today ! Definitely helped me feel better about dealing with State Farm"
We responded:
"Charles, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you more than you know. - Brian "
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Connie Wegman

February 5, 2026

5  out of  5
rating by Connie Wegman
"Terri was a great help and knows her stuff Tom"
We responded:
"Connie, thank you for the five stars! We appreciate it. - Brian"
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Kristie Burnett

February 5, 2026

5  out of  5
rating by Kristie Burnett
"Cameron is wonderful! He is always quick to reply and thorough!"
We responded:
"Kristie, I am so glad to hear you had a great experience with Cameron. We appreciate the review! - Brian"
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Peter Siekmann

February 3, 2026

5  out of  5
rating by Peter Siekmann
"I recently found myself needing car insurance for a very unexpected vehicle purchase while on vacation. I called a main State Farm agency number, and my call was answered by William Rice. This may have been the best customer service I’ve ever received from an insurance company. William was simply great. He clearly explained all my options and, within just a few minutes, provided a quote. At that point, he knew I hadn’t even committed to buying the car—and that if I decided not to, there was nothing in it for him. Still, he was patient and took the time to walk me through everything as I tried to absorb the information. When we ended the call, he had no guarantee he’d ever hear from me again. Over the weekend, I decided to buy the car. First thing Monday morning, I called William back, and within minutes I had my proof of insurance in hand. What a great experience. If you need insurance and want a smooth, no-pressure experience, I highly recommend calling William."
We responded:
"Peter, thanks so much for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Brian "
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Regina Green

February 2, 2026

5  out of  5
rating by Regina Green
"We came in from north and had questions about a policy, Frida Viachos was a miracle worker. She went above and beyond to help and with such a positive and professional attitude. If you are looking for life insurance I would call her."
We responded:
"Regina, thank you so much for taking the time to leave us a five-star review! - Brian"
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Barbara Ryle

January 30, 2026

5  out of  5
rating by Barbara Ryle
"William Rice was a life saver for me ! I had been paying outrageous insurance cost , for no apparent reason , only that I was with wrong companies obviously !! He gave me full coverage on a new vehicle at a very reasonable price ! He just called me one day out of the blue , after I had been inundated with insurance calls with outrageous quotes !! I was just blessed that day ! I highly recommend William !!!"
We responded:
"Barbara, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Brian "
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Patrick StJohn

January 27, 2026

5  out of  5
rating by Patrick StJohn
"My agent Cameron Kettnan was very helpful in Discussing my new policy with me ! Saved us a lot of money by going with State Farm !"
We responded:
"Patrick, this is wonderful to hear! Thank you so much for sharing. - Brian"
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Joy Kolodzey

January 15, 2026

4  out of  5
rating by Joy Kolodzey
"William has been nothing short of wonderful. He has helped me throughout my whole move from Illinois to Florida. He is always a phone call away"
We responded:
"Joy, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Brian"
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Bruce Armstrong

January 15, 2026

5  out of  5
rating by Bruce Armstrong
"Cameron Kettman provided excellent service. He provided all the information necessary to make a decision, as well as providing answers to all of my questions. Thank you, Cam."
We responded:
"Bruce, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business. - Brian"