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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Derek Freund

November 10, 2026

5 out of 5 rating by Derek Freund
"The Brian Glaeser State Farm Agency is GREAT! my contact Terie and the rest of the staff are wonderfully patient, they answer my questions...take care of everything. Before I switched to State Farm I compared prices and quality of services ratings, nobody else compared. In the past few months I've referred two friends. Everyone is happy."
We responded:
"Derek,

What a delightful review! We're so pleased to hear that you've had such a positive experience with our team. It's wonderful to know that our patience and dedication have made a difference for you. Thank you for referring your friends to us as well; it means a lot to have your support.

- Brian"
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Camila Macias

November 4, 2026

5 out of 5 rating by Camila Macias
"Cada año me ayudan en todo lo que necesito y es la mejor atención siempre!"
We responded:
"Camila, ¡qué alegría saber que cada año podemos ayudarte con todo lo que necesitas! Nos encanta ofrecerte la mejor atención posible. ¡Gracias por compartir tu experiencia con nosotros! - Brian"
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Scot Campbell

October 30, 2026

5 out of 5 rating by Scot Campbell
"Lori Scarbeary was timely, helpful, professional, and knowledgeable supporting my wife and I through a sudden loss of my employee retiree Medicare supplement and drug plan. She aided me in navigating the best Plan G and Plan D, and clearly filled out all the necessary forms and auto payment procedures for us in just a few days. She is an expert in the Medicare area. She is pleasant. She fit us into her busy schedule with little notice. She touched base with me quickly to answer numerous questions. Lori is an asset in a complex ever changing area. Thank you for helping me sleep well again.
Scot Campbell"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Frida was able to make your vehicle transition smooth and stress-free, Scot! - Brian"
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Whitney Krause

October 29, 2026

5 out of 5 rating by Whitney Krause
"I just made a cross-country move to Naples and Donna and this State Farm branch have gone above and beyond my expectations. Anyone who's made a massive move like this knows how crazy it can be. Donna quickly and professionally answered all my questions and I've had a lot. I can't say enough good things about them."
We responded:
"Whitney, What a delightful review to read! We're so pleased to hear that your move to Naples was made smoother with the help of our office. It's wonderful to know that all your questions were answered quickly and professionally. Thank you for sharing your experience with us. - Brian"
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Tammy West

October 23, 2026

5 out of 5 rating by Tammy West
"Frida helped me obtain documents required for a client. She was patient, understanding and kind. She is a pleasure to work with"
We responded:
"Tammy, it’s delightful to hear about your positive experience with our team! I’m so glad we could help, and your kind words about our patience and understanding mean a lot to us. Thank you for sharing your experience! - Brian"
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Kyle Mellman

October 7, 2026

5 out of 5 rating by Kyle Mellman
"I can’t say enough about Donna and Dulce, they truly are amazing. Their attentiveness is something I very much appreciated. Their professionalism and knowledge was astounding. They made my experience truly special."
We responded:
"Kyle, thank you so much for your kind words! It’s wonderful to hear that our team made your experience with our office so special. Attentiveness and professionalism are qualities we truly value, and I’m thrilled they left such a positive impression on you. If questions come up, give us a call or stop by the office. - Brian"
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Amie Bouras

October 2, 2026

5 out of 5 rating by Amie Bouras
"★★★★★

I had such a great experience working with Frida Vlachos, Account Specialist. Frida was incredibly knowledgeable, thorough, efficient, and genuinely easy to work with.

I have a very busy schedule during the day, so I especially appreciated how quickly she handled everything and how simple she made the entire process. She was responsive, explained everything clearly, answered my questions, and made sure I understood my options without making the process feel overwhelming or time-consuming.

Her professionalism and knowledge of insurance really stood out. It’s refreshing to work with someone who is not only great at what she does but also respects your time and makes you feel confident in your decisions.

I would absolutely recommend Frida to anyone looking for insurance or wanting to better understand their coverage options. Give her a call—you’ll be in great hands!"
We responded:
"Amie, thank you so much for sharing your wonderful experience! It’s fantastic to hear that our team made the process smooth for you, and that the clear communication left such a positive impression. Your recommendation means a lot to all of us. If questions come up about your insurance, don’t hesitate to reach out. - Brian"
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Taylor Colby

September 14, 2026

5 out of 5 rating by Taylor Colby
"I received the best insurance information and service I've ever experienced. She was pleasant, informed, and very helpful. Thank you!"
We responded:
"Taylor, Thank you so much for your wonderful feedback! It's fantastic to hear that you had such a positive experience with our office. We're delighted that you found the insurance information and service helpful and pleasant. Your satisfaction is our priority, and we're thrilled to have met your expectations. - Brian"
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Gary Riley

September 13, 2026

5 out of 5 rating by Gary Riley
"Manetta Kanefsky, at Brian Glaeser State Farm Insurance, was extremely helpful! She is very knowledgeable and was a pleasure to work with! If you have any kind of insurance issue, Manetta can sort it out for you and will not rest till you are completely satisfied!"
We responded:
"Gary, thank you so much for your wonderful feedback! It’s fantastic to hear that you had such a positive experience with our team and that the process felt enjoyable. If insurance questions come up down the road, we’re here to help. - Brian"
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Jozef Kindernay

September 11, 2026

5 out of 5 rating by Jozef Kindernay
"Terie Hawes was amazing; she helps with Quote and give us the best deal."
We responded:
"Jozef, thank you so much for your kind words! It’s wonderful to hear you had such a positive experience with our team. If questions come up about your insurance, feel free to reach out. We’re here to help! - Brian"
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Mike Mikoola

August 31, 2026

5 out of 5 rating by Mike Mikoola
"TERIE, EXCEPTIONAL CUSTOMER SERVICE, A TRUE PRO!

MIKE MIKOOLA"
We responded:
"Mike, thanks so much for your positive review! We’re glad to hear you're satisfied with our service! - Brian"
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harold berman

August 18, 2026

5 out of 5 rating by harold berman
"Great communications, helped me with my needs. I would highly recommend."
We responded:
"Harold, Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with our office and that we were able to assist you with your insurance needs. Your recommendation means a lot to us. If there's anything else you need, feel free to reach out anytime. - Brian"
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jim bowens

August 12, 2026

5 out of 5 rating by jim bowens
"I have used State Farm in Ohio for over 40 years and Brians agency in Florida for 5 years. Cameron from Brians agency reached out to review my policy, discuss coverage and update records. He was extremely knowledgeable and gave me some good coverage suggestions. My agent in Ohio has never proactively done that in 40 years. I highly recommend Brain Glaeser in Naples Florida if you are looking for insurance."
We responded:
"Jim, thank you so much for your kind words and for being a State Farm customer for so many years! I’m really glad our team could help, and it’s a pleasure serving you from our office here in Florida. I truly appreciate your recommendation. If questions come up, feel free to reach out or stop by. – Brian"
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ILIANET ACOSTA

August 3, 2026

5 out of 5 rating by ILIANET ACOSTA
"Excellent service!My insurance agent was professional, responsible, and responded to all of my requests in a timely manner.I truly appreciate their dedication excellent service.My agent is Frida Vlachos highly recommended and outstanding customer service!"
We responded:
"Ilianet, thank you so much for your wonderful feedback! It’s fantastic to hear that your requests were handled professionally and promptly. I truly appreciate your kind words and your recommendation. I’m delighted to have you as a State Farm customer, and if questions come up, give us a call or stop by the office. - Brian"
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domenic valentine

July 31, 2026

5 out of 5 rating by domenic valentine
"Thank you Frida Vlachos - found my policies quickly and provided excellent advice ....really very helpful :)"
We responded:
"Domenic, Thank you so much for your kind words! It's wonderful to hear that you found the assistance with your policies helpful. We always aim to provide excellent service and advice. If you ever need anything else, feel free to reach out. - Brian"
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Jennifer Summers

July 13, 2026

5 out of 5 rating by Jennifer Summers
"Frida was a great help in assisting us with renter's insurance for our daughter who is away attending college. Prompt response and she answered all our questions."
We responded:
"Jennifer, Thank you so much for your kind words! It's wonderful to hear that our team was able to assist you with your renter's insurance needs for your daughter. We always aim to provide prompt and helpful service, and it's great to know that all your questions were answered. If there's anything else we can do for you, please feel free to reach out. - Brian"
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Alan Ezrin

July 8, 2026

5 out of 5 rating by Alan Ezrin
"TERRI WAS VERY PROFESSIONAL , PATEINT AND PRECISE WITH HANDLING OF MYH AUTO INSURANCE DETAILS. I DOUND HER PLEASNAT AND EDUCATIONAL. SHE TOOK THE TIME TO ANSWER MYH QUESTIONS AND ALLOWED ME TO COMPARISON SHOP FOR THE BEST OPPORTUNITY"
We responded:
"Alan, thank you so much for your wonderful feedback! It’s fantastic to hear that your experience with our office felt professional, patient, and precise. I’m glad your questions were answered and that you felt comfortable exploring your options. It was a pleasure working with you, and I’m grateful to have you as a State Farm customer. - Brian"
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MJ Dyrek

June 29, 2026

5 out of 5 rating by MJ Dyrek
"Terie Hawes has been extremely helpful. I had put my auto insurance on hold for the summer months while I was up north. I unexpectedly returned to Florida for a short time and Terie reinstated my coverage with ease! She's a lifesaver!"
We responded:
"MJ, thank you so much for sharing your experience! I’m really glad our team could make things easy for you when your plans changed. I’m passing your kind words along, and they’ll mean a lot to everyone here. If more questions come up, give us a call or stop by the office. - Brian"
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Ken Rowland

June 11, 2026

5 out of 5 rating by Ken Rowland
"Moving over to Florida from out-of-state and contacted Cameron. He was able to prepare multi-line quotes quickly and essentially over the phone using our existing State Farm accounts. It has made that part of our relocation seamless and the hassle-free experience was much appreciated. It really helps when the agent is knowledgeable and knows his way around the State Farm back office system."
We responded:
"Thank you for your review, Ken! We're glad we could help make your move to Florida a little easier and provide a smooth experience with your insurance needs. We appreciate your business and look look forward to serving you for years to come. - Brian "
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Margaret Sanders

June 5, 2026

5 out of 5 rating by Margaret Sanders
"Great!!!!!!!!"
We responded:
"Margaret, Thank you so much! We are so glad you had a great experience with our State Farm team. We look forward to being here for you whenever you need us! - Brian"
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Stephen Cuebas

June 4, 2026

5 out of 5 rating by Stephen Cuebas
"Very easy and quick !"
We responded:
"Stephen, Thank you for the kind words! Easy and quick is exactly what we aim for with every customer interaction. We look forward to being here for you whenever you need us! - Brian"
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Carlos Vargas

May 27, 2026

5 out of 5 rating by Carlos Vargas
"Manetta was very thorough she explained my policy very well and gave me some peace of mind. Thank you so much!"
We responded:
"Thank you, Carlos, for your kind review! We're so glad to hear that Manetta took the time to thoroughly explain your policy and answer your questions. Helping our customers understand their coverage and feel confident in their insurance decisions is always our goal. We truly appreciate your feedback and thank you for choosing our office. We look forward to being here whenever you need us! - Brian"
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DAVID PHILOGENE

May 21, 2026

5 out of 5 rating by DAVID PHILOGENE
"Miss Terri thank you so much"
We responded:
"Thank you so much, David! We truly appreciate your kind words and will be sure to pass them along to Terri. We’re grateful for the opportunity to help! - Brian"
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John Eastmoore

May 21, 2026

5 out of 5 rating by John Eastmoore
"was professional, responsive, and took the time to explain all my coverage options clearly. Cameron helped me find a policy that fit both my needs and budget without any pressure. The entire process was fast, smooth, and easy from start to finish. I really appreciated his excellent customer service and attention to detail. Highly recommend working with Cameron if you’re looking for reliable camper insurance and a knowledgeable State Farm representative."
We responded:
"Thank you for the thoughtful review, John! We’re glad Cameron was able to make the process smooth and informative while helping you find coverage that fit your needs and budget. We truly appreciate your recommendation and are happy to hear you had such a positive experience with our team! - Brian"
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Stan Caron

May 20, 2026

5 out of 5 rating by Stan Caron
"Frida was very helpful. She answered all of our questions and gave us a recommendation that we liked. We understood everything that was discussed, she was so courteous and sweet. Great service. Thank you Frida"
We responded:
"Thank you so much, Stan! We’re happy to hear Frida was able to answer your questions and help you find an option that felt right for you. We truly appreciate your kind words and are glad you had such a positive experience with our team! - Brian"